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Research by J.E. Cairnes School of Business and Economics at University of Galway has found that although workers in the hospitality industry are often passionate about their work, the industry is experiencing a chronic labour shortage. Poor conditions and lack of prospects are some of the key reasons. Now a new global alliance aims to tackle conditions in hospitality through educating policy makers and industry leaders about what is needed to ensure “decent work”, and Ireland is positioned to be a leader in the field.